Your questions answered
massage |
|
do you have health fund rebates?
Yes I do! Here is the list of funds that rebate for Remedial Massage, but be sure to contact your insurer to confirm the policy you hold entitles you to a rebate.
AHM, ARH Group (eg CUA, Defence, Teachers Union, etc - click here for more), Australian Unity, BUPA, CBHS, Doctor's Health, GU Health, HCF, Medibank, NIB.
If you can't see your fund listed here, please contact me to confirm prior to your first appointment. Rebates will be available from February 2018 and you will receive an email receipt to lodge for rebate with your provider after you have paid in full.
AHM, ARH Group (eg CUA, Defence, Teachers Union, etc - click here for more), Australian Unity, BUPA, CBHS, Doctor's Health, GU Health, HCF, Medibank, NIB.
If you can't see your fund listed here, please contact me to confirm prior to your first appointment. Rebates will be available from February 2018 and you will receive an email receipt to lodge for rebate with your provider after you have paid in full.
WHAT SHOULD I WEAR?
I perform a full assessment prior to starting your treatment, which means you will be doing some exercises and stretching. You also may need to do these again during or after the treatment - so wear your workout clothes rather than a skirt or business attire.
how can i pay for my treatment?
I can accept credit/debit cards (Mastercard, VISA or Amex) or direct debit if you can do that from your smart phone from the clinic. I also accept cash but unfortunately do not have facilities for EFTPOS.
will i get a confirmation?
Yes, we send a confirmation email when you book your appointment and an sms reminder the day before.
what is your cancellation policy?
I understand that things in life come up. But unfortunately as a sole trader, cancellations directly impact on my family's money for groceries and swimming lessons. If you need to cancel your appointment within 24 hours, the cancellation fee will be 50% of the cost of the appointment.
personal training |
|
do you have health fund OR MEDICARE rebates?
No, unfortunately I am not registered with Medicare but some people can claim a rebate on their private health insurance for personal training. Check your policy.
WHAT SHOULD I WEAR?
Your workout gear - get ready to move!
how can i pay for my SESSIONS?
I can accept direct debit, cash or credit card payments.
will i get a confirmation?
Yes, I send confirmations the weekend before your sessions with me.
what is your cancellation policy?
A one-off session will incur a 50% cancellation fee if you cancel within 24hrs of the appointment. However if you are on a plan for ongoing personal training or group sessions with me, the cancellation fee structure is different - please discuss with me directly.